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KnowledgeBase
- Logging into the Control Panel
- Domain Names
- Listing, Searching and Managing Orders
- Changing Name Servers of a Domain Name
- Managing Whois or Contact Details of Domain Names
- Modifying the Whois (Contact Details) of Domain Names
- Modifying the Whois / Contact Details (except the Ownership Identity) of a .EU Domain Name
- Modifying the Whois / Contact Details of a .UK Domain Name
- Modifying the Ownership Identity of a .EU Domain Name / Moving a .EU Domain Name to Another Customer
- Modifying the Whois / Contact Details of a .RU Domain Name
- Managing Contacts from within the Customer Control Panel
- Hiding Contact Details through Privacy Protection in the Whois of a Domain Name
- Resellers: Branding .COM, .NET Domain Names Web-based and Port 43 Whois Lookup Results
- Checking the Whois for a Domain Name
- Hiding/Publishing Contact Details in the Whois of a .TEL Domain Name
- Hiding/Publishing Contact Details in the Whois of a .CA Domain Name
- Hiding Contact Details through Privacy Protection, in the Whois of a Domain Name
- Transferring a Domain Name
- Confirming if a Domain Name can be Transferred
- Transferring a Domain Name from Another Registrar to Proaxxs Advanced Technologies
- Explaining Domain (Transfer) Secret or Authorization (Auth) Code and How to Obtain it from your Current Registrar?
- Transferring your Domain Name
- Transferring a .EU Domain Name
- Transferring a .UK Domain Name
- Transferring a .RU Domain Name
- Bulk Transfer
- Cancelling a Domain Name Transfer
- Important - Domain Name Transfer Caveats
- Transferring a Domain Name from Proaxxs Advanced Technologies to Another Registrar
- Domain Name Transfer Caveats
- Locating and Modifying the Domain (Transfer) Secret/Authorization Code for a Domain Name
- Registering, Renewing, Transferring and Managing Domain Names in Bulk
- Enabling Mobile Device Compatibility for your .COM, .NET Website
- Enabling Mobile Device Compatibility for any Website
- Deleting a Domain Name
- Protecting/Locking a Domain Name
- Registering and Managing Child Name Servers
- Suspending/Unsuspending a Domain Name
- Moving or Pushing a Domain Name from a Customer Control Panel to Another
- Renewing Domain Names
- Domain Name Registration Default Settings
- Viewing Action History
- Restoring a Deleted Domain Name from the Redemption Grace Period
- Domain Name Registration Caveats
- Overview of TLDs (Domain Name Extensions)
- Interpreting Domain Name Check Availability Results
- Interpreting Order Locked In Processing Messages
- .US Domain Name Rules/Requirements
- Understanding .EU Domain Names
- .MOBI Domain Name Rules/Requirements
- .UK Domain Name Rules/Requirements
- Identifying CentralNic Domains
- .ASIA Domain Name Rules/Requirements
- .ME Domain Name Rules/Requirements
- .TEL Domain Name Rules/Requirements
- .TEL Applications
- .NAME Domain Name Rules/Requirements
- .NZ Domain Name Rules/Requirements
- .CO Domain Name Rules/Requirements
- .CA Domain Name Rules/Requirements
- .DE Domain Name Rules/Requirements
- .ES Domain Name Rules/Requirements
- .AU Domain Name Rules/Requirements
- .XXX Domain Name Rules/Requirements
- .RU Domain Name Rules/Requirements
- Whois Data Reminders
- RESELLERS - Read this to setup your Domain Registration Business
- DNS
- Domain / URL Forwarding
- Digital Certificates
- Definition and Uses of a Digital Certificate
- Types of Digital Certificates available through Proaxxs Advanced Technologies
- Additional License
- Listing, Searching and Managing Digital Certificate Orders
- Generate a Private Key and Certificate Signature Request (CSR) from your Web Server
- IMPORTANT: Get your Digital Certificate Issued (Digital Certificate Enrollment Process)
- Cancelling your Digital Certificate Order
- Checking the Status and Retrieving your Digital Certificate
- Installing your Digital Certificate on your Web Server
- Displaying the thawte Trusted Site Seal on your website
- Reissuing your Digital Certificate
- Renewing your Digital Certificate
- Suspending, UnSuspending, Deleting a Digital Certificate
- Moving or Pushing a Digital Certificate Order from a Customer Control Panel to another
- RESELLERS - Read this to setup your Digital Certificate Product
- DNS
- Domain/URL Forwarding
- Domain / URL Forwarding
- Free Email Service
- DNS
- Customer Control Panel Guide
- Reseller Guides
- Read this First: Reseller Account Startup Guide
- View these NEXT: Video Tutorials
- Creating a Demo Reseller Account
- SuperSite and PartnerSite Guide
- What is SuperSite?
- What is PartnerSite?
- Using SuperSite and PartnerSite
- Integrating SuperSite with your Customer Control Panel and your own Control Panel
- Logging into the Admin Area for Customizing the SuperSite and PartnerSite
- Changing the URLs of your SuperSite and PartnerSite
- Customizing your SuperSite and PartnerSite Content
- READ THIS FIRST: Understanding the Structure of the SuperSite & PartnerSite
- Customizing the Content, Theme (CSS, Images, Javascript), HTML Structure of the SuperSite and PartnerSite
- Adding/Editing a SuperSite/PartnerSite Theme or Editing the CSS, Images, Menu Style of your SuperSite/PartnerSite
- Configuring Multiple Language Support for the SuperSite/PartnerSite
- Editing the Existing Textual Content and Paragraphs and Modify the HTML Structure of a Page
- Edit existing Images of SuperSite and PartnerSite
- Changing CSS files in Supersite and PartnerSite
- Making changes to the JavaScript menu in the SuperSite and PartnerSite
- Adding/Editing your HTML pages in the Supersite and PartnerSite?
- Adding/Editing your Images in the Supersite and PartnerSite
- Download the Source (PSD) File of Images/Flash with Translatable Text, used in your SuperSite and PartnerSite
- Modifying the Links on the Static Bar of your SuperSite
- Removing the Resellers tab from your SuperSite
- Customize the Legal Agreements in SuperSite and PartnerSite
- Customizing the Page Titles of the SuperSite and PartnerSite
- Customizing the Error Messages in the SuperSite and PartnerSite
- Modifying the Contact Us page on your SuperSite
- Changing the Other Payment Options on the Check Out Page of the SuperSite
- Keeping my Customized SuperSite/PartnerSite Content in Sync with any New Content Added by Proaxxs Advanced Technologies
- Selecting which Products are displayed on your SuperSite/PartnerSite
- Displaying the ICANN logo on my SuperSite/PartnerSite
- Optimizing your SuperSite for Search Engines
- Integrating your Website's Domain Name Registration/Transfer Form with the SuperSite
- SuperSite and PartnerSite Caveats
- Customizing the Error Messages in the SuperSite and PartnerSite
- Some details are not appearing or not working in your SuperSite and PartnerSite
- Your Customer can See Generic Customer Prices from his/her SuperSite even though you have set Specific Pricing for him/her
- Suggested Retail Price Displayed on your PartnerSite Pricing Pages
- Content Modification Interface in your SuperSite/PartnerSite Admin Always Opens Only in a Specific Editing Mode
- File Status Indication in your SuperSite/PartnerSite Admin Area
- Troubleshooting Delays in Displaying your SuperSite/PartnerSite Pages
- Branding Guide
- Customizing the URL for your Control Panels
- Changing the URLs of your SuperSite and PartnerSite
- Integrating your Website and Shopping Cart with your and your Customer's Control Panel
- Customizing the Header and Footer of the Control Panels
- Setting Branded Name Servers
- Specifying your Sign Out URL
- Branding your Web-based and Port 43 Whois Lookup Results
- Specifying Language Preferences
- Displaying the ICANN logo on your SuperSite/website
- Integrating your Website's Login Form with the Control Panel
- Branding Caveats
- Finance & Billing Guide
- Read this First: Understanding the Billing System
- General Overview of Transactions
- Invoices
- Debit Notes
- Receipts & Credit Notes
- General Finance Setting
- Balancing (Payment) of a Pending Invoice/Debit Note explained in Detail
- Cancellation of a Pending Invoice/Debit Note explained in Detail
- Discounting an Invoice explained in Detail
- Payment Collection System and Parameters explained
- Currency issues, Conversion Rate, Selling Currency and Accounting Currency explained
- Add Funds to your Customers/Sub-Resellers Account
- Subtract Funds from your Customers/Sub-Resellers Account
- Refund Requests of your Customers and Resellers
- Process to follow in case a Customer / Sub-Reseller Payment Charges Back or Bounces back
- Manage Billing with your Customers / Sub-Resellers
- Raising an Invoice
- Raising a Debit Note
- Raising a Receipt / Credit Note (Adding Funds)
- Balancing (Paying) an Invoice / Debit Note
- Modifying / Deleting / Cancelling a Pending Invoice / Debit Note
- Processing Refund requests of your Customers and Sub-Resellers
- Modifying Total Receipts
- What are Locked Funds?
- IMPORTANT: Handling Orders Locked in Processing
- Managing Payment Gateway Transactions
- Manage Products and Pricing for Sub-Resellers and Customers
- Understanding and Configuring Indirect Taxation Rules
- My Billing with Proaxxs Advanced Technologies
- Read this First: Understanding the Billing System
- Payment Gateway Integration Guide
- Payment Gateway Transaction types and Access Levels for your Customers and Sub-Resellers
- Payment Gateway Risk Assessment Report
- Managing Payment Gateway Transactions
- Integration with PayPal Gateway
- Integration with Authorize.Net's Credit Card Gateway
- Integration with PayPal (formerly Verisign) Payflow Pro Credit Card Gateway
- Integration with version 1 and/or 2 2Checkout Credit Card Gateway
- Integration with WorldPay Credit Card Gateway
- Integration with Moneybookers Credit Card Gateway
- Integration with Transecute's Credit Card Gateway
- Integration process with Any Other Payment Gateway
- Payment Gateway Caveats
- Reseller Control Panel Guide
- Setting your Personal Information
- Manage Products and Pricing for Sub-Resellers and Customers
- Managing Products
- Managing your Customers
- Adding a Customer
- Listing / Searching your Customers
- Exporting a List of your Customers as a CSV Report
- Generating and Modifying Passwords
- Modifying a Customer's Profile Details
- Suspending / Unsuspending a Customer
- Deleting a Customer
- Billing
- Listing all Orders belonging to a Customer
- Mail Preferences
- Sending Emails to your Customers
- Displaying Announcements in your Customers Control Panel
- Managing your Sub-Resellers
- Adding a Sub-Reseller
- Managing Pending Sub-Reseller Sign-ups
- Listing / Searching Sub-Resellers
- Exporting a List of your Sub-Resellers as a CSV Report
- Generating and Modifying Passwords
- Modifying a Sub-Reseller's Profile Details
- Suspend / Unsuspend a Sub-Reseller
- Listing all Orders belonging to a Sub-Reseller
- Billing
- Sending Emails to your Sub-Resellers
- Displaying Announcements in your Sub-Resellers Control Panel
- Managing Company Users
- Listing All Orders under your Reseller Account
- Reseller Control Panel Tools
- Sending Mails to your Sub-Resellers and/or your Customers
- Displaying Announcements in your Sub-Resellers and/or Customers Control Panels
- Legal Agreements
- Interface Settings
- Reseller Control Panel Caveats
- Product Setup Guides
- Reseller API Guide
- HTTP API
- Access and Authentication
- Request Parameter Data Types
- Response Formats
- API Requests
- Domains
- Check Availability
- Suggest Names
- Register
- Validating a Transfer Request
- Transfer
- .EU Transfer
- EU Trade
- Activating a Transferred .UK domain name
- Renew
- Search
- Getting a Customer's Default Name Servers
- Getting Order Id
- Getting details of the Domain Registration Order
- Modifying Name Servers
- Adding Child Name Servers
- Modifying Child Name Server Names
- Modifying a Child Name Server IP address
- Deleting Child Name Servers
- Modifying Contacts
- Modifying the Privacy Protection Status
- Modifying the Auth-Code
- Enabling the Theft Protection Lock
- Disabling the Theft Protection Lock
- Getting the List Of Locks Applied on a domain name
- Getting TEL CTH Login Details
- Modifying TEL Whois Preference
- Resending the Transfer Approval Mail
- Releasing a .UK domain name
- Cancelling a Transfer
- Deleting a domain name
- Restoring a domain name
- Rechecking NS with .DE Registry
- Associating/Disassociating .XXX Membership Token/ID
- Contacts
- Customers
- Resellers
- Common
- Pricing
- Billing
- Getting Transaction Details of a Customer
- Getting Transaction Details of a Reseller
- Getting Greedy Transactions of a Customer
- Getting Greedy Transactions of a Reseller
- Paying Customer Transactions
- Getting a Customer's Available Balance
- Executing an Order Without Payment
- Search Transactions Of Customers
- Search Transactions of a Reseller
- Search Archived Transactions Of Customers
- Getting Customer Balanced Transactions
- Getting a Reseller's Available Balance
- Adding Funds in a Customer Account
- Adding Funds in a Reseller Account
- Adding a Debit Note in a Customer Account
- Adding a Debit Note in a Reseller Account
- Adding a Miscellaneous Invoice in a Customer Account
- Adding a Miscellaneous Invoice in a Reseller Account
- Order Management
- Actions
- Legal Agreements
- Payment Gateway
- Products
- Web Services (Email, Web Hosting, Website Builder, Multi Domain Hosting, Reseller Hosting)
- Free Email Service
- DNS
- Activating the DNS Service
- Managing DNS Records
- Adding IPv4 Address Record
- Adding IPv6 Address Record
- Adding CNAME Record
- Adding MX Record
- Adding NS Record
- Adding TXT Record
- Adding SRV Record
- Modifying IPv4 Address Record
- Modifying IPv6 Address Record
- Modifying CNAME Record
- Modifying MX Record
- Modifying NS Record
- Modifying TXT Record
- Modifying SRV Record
- Modifying SOA Record
- Searching DNS Records
- Deleting DNS Record (Deprecated)
- Deleting IPv4 Address Record
- Deleting IPv6 Address Record
- Deleting CNAME record
- Deleting MX record
- Deleting NS record
- Deleting TXT Record
- Deleting SRV Record
- Domain Forwarding Service
- Digital Certificates
- Email Service Management
- Domains
- Managing DNS, Email, Hosting, Website Builder Services through your HTTP API Integration
- Change Log
- SOAP API
- Read this First: General API Integration Instructions
- Sample API Flow
- Java API Kit
- PHP API Kit
- .NET API Kit
- Perl API Kit
- Managing DNS, Email, Hosting, Live Chat, Website Builder Services through your SOAP API Integration
- Server Error Format Description
- Common API Examples and Errors
- Emulate and Debug your API Calls
- Procedure To Retrieve XML Sent And Received
- IMPORTANT: API Abuse
- IMPORTANT: Modification of Result of Search calls made using the API
- Data Validation of Parameters passed in an API Method Call
- HTTP API
- Important Notices
- Maintenance Notices
- Domains Product Maintenance Notices
- 2012
- February 2012
- January 2012
- CentralNic Unavailability Notice: January 29, 2012
- .COM, .NET Unavailability Notice: January 29, 2012
- .CC, .TV Unavailability Notice: January 22, 2012
- .NAME Unavailability Notice: January 22, 2012
- .NZ Unavailability Notice: January 18, 2012
- .EU Unavailability Notice: January 18, 2012
- .DE Unavailability Notice: January 17, 2012
- .DE Unavailability Notice: January 10, 2012
- 2011
- December 2011
- .DE Unavailability Notice: December 28, 2011
- .MN, .BZ Unavailability Notice: December 22, 2011
- .EU Unavailability Notice: December 21, 2011
- .DE Unavailability Notice: December 20, 2011
- .ASIA Unavailability Notice: December 17, 2011
- .DE Unavailability Notice: December 13, 2011
- .NAME Unavailability Notice: December 11, 2011
- .COM, .NET Unavailability Notice: December 11, 2011
- .XXX Unavailability Notice: December 10, 2011
- .DE Unavailability Notice: December 6, 2011
- .NZ Unavailability Notice: December 5, 2011
- CentralNic Unavailability Notice: December 4, 2011
- .NZ Unavailability Notice: December 3, 2011
- November 2011
- .DE Unavailability Notice: November 22, 2011
- .IN Unavailability Notice: November 20, 2011 (Cancelled)
- .NZ Unavailability Notice: November 19, 2011
- .COM, .NET Unavailability Notice: November 13, 2011
- .NZ Unavailability Notice: November 12, 2011
- .BIZ Unavailability Notice: November 12, 2011
- .CO Unavailability Notice: November 12, 2011
- .TEL Unavailability Notice: November 12, 2011
- .US Unavailability Notice: November 12, 2011
- .CC, .TV Unavailability Notice: November 11, 2011
- .EU Unavailability Notice: November 9, 2011
- October 2011
- September 2011
- August 2011
- .COM, .NET Unavailability Notice: August 28, 2011
- .NZ Unavailability Notice: 27 August, 2011
- .INFO Unavailability Notice: 27 August, 2011
- .EU Unavailability Notice: 24 August, 2011
- .NAME Unavailability Notice: 21 August, 2011
- .NZ Unavailability Notice: 13 August, 2011 (Updated)
- .EU Unavailability Notice: 11 August, 2011
- .DE Unavailability Notice: 09 August, 2011
- July 2011
- .COM, .NET Unavailability Notice: July 24, 2011
- .NZ Unavailability Notice: 23 July, 2011
- .DE Unavailability Notice: 19 July, 2011
- .NZ Unavailability Notice: 16 July, 2011
- .NAME Unavailability Notice: 10 July, 2011
- .MN, .BZ Unavailability Notice: 09 July, 2011 (Extended)
- .EU Unavailability Notice: 06 July, 2011
- .DE Unavailability Notice: 05 July, 2011
- June 2011
- .CA Unavailability Notice: 29 June, 2011
- .DE Unavailability Notice: 28 June, 2011
- .ES Unavailability Notice: 28 June, 2011 (Postponed)
- .COM, .NET Unavailability Notice: 26 June, 2011
- .NZ Unavailability Notice: 25 June, 2011
- .MOBI Unavailability Notice: 25 June, 2011
- .EU Unavailability Notice: 22 June, 2011
- .NAME Unavailability Notice: 19 June, 2011
- .CC, .TV Unavailability Notice: 17 June, 2011
- .DE Unavailability Notice: 15 June, 2011
- .IN Unavailability Notice: 4 June, 2011
- May 2011
- .DE Unavailability Notice: 31 May, 2011
- .NZ Unavailability Notice: 28 May, 2011
- .EU Unavailability Notice: 25 May, 2011
- .COM, .NET Unavailability Notice: 22 May, 2011
- .NZ Unavailability Notice: 21 May, 2011
- .DE Unavailability Notice: 10 May, 2011 (Updated)
- .NAME Unavailability Notice: 08 May, 2011
- .COM, .NET Unavailability Notice: 01 May, 2011
- April 2011
- .NZ Unavailability Notice: 30 April, 2011
- .COM, .NET Unavailability Notice: 29 April, 2011
- .EU Unavailability Notice: 27 April, 2011
- .DE Unavailability Notice: 19 April, 2011
- .COM, .NET Unavailability Notice: 15 April, 2011
- .ORG Unavailability Notice: 9 April, 2011
- .INFO Unavailability Notice: 9 April, 2011
- .ASIA Unavailability Notice: 9 April, 2011
- .EU Unavailability Notice: 6 April, 2011
- .NAME Unavailability Notice: 3 April, 2011
- .IN Unavailability Notice: 2 April, 2011 (Cancelled)
- March 2011
- .ORG Unavailability Notice: 31 March, 2011
- .NZ Unavailability Notice:26 March, 2011
- .ASIA Unavailability Notice:26 March, 2011
- .DE Unavailability Notice:22 March, 2011
- .EU Unavailability Notice: 16 March, 2011
- .MN, .BZ Unavailability Notice:12 March, 2011
- .EU Unavailability Notice: 9 March, 2011 (Cancelled)
- CentralNic Unavailability Notice: 6 March, 2011
- .MOBI Unavailability Notice: 5 March, 2011
- .COM, .NET Unavailability Notice: 2 March, 2011 (Cancelled)
- February 2011
- .COM, .NET Unavailability Notice: 27 February, 2011
- .NZ Unavailability Notice: 26 February, 2011
- .MN, .BZ Unavailability Notice: 26 February, 2011
- .ME Unavailability Notice: 26 February, 2011
- .MOBI Unavailability Notice: 26 February, 2011
- .ORG Unavailability Notice: 19 February, 2011
- .EU Unavailability Notice: 9 February, 2011
- January 2011
- December 2011
- 2010
- December 2010
- November 2010
- October 2010
- .NZ Unavailability Notice: October 30, 2010
- .COM, .NET Unavailability Notice: October 24, 2010
- .MOBI Unavailability Notice: October 21, 2010
- .MN, .BZ Unavailability Notice: October 16, 2010
- .ME Unavailability Notice: October 16, 2010
- .TEL Unavailability Notice: October 16, 2010
- .US Unavailability Notice: October 16, 2010
- .BIZ Unavailability Notice: October 16, 2010
- .MOBI Unavailability Notice: October 14, 2010
- .NZ Unavailability Notice: October 2, 2010
- September 2010
- August 2010
- July 2010
- June 2010
- .COM/.NET Unavailability Notice: June 27, 2010
- .NZ Unavailability Notice: June 19, 2010
- .TV, .CC Unavailability Notice: June 18, 2010
- .EU Unavailability Notice: June 9, 2010
- .TEL Unavailability Notice: June 5, 2010
- .BIZ Unavailability Notice: June 5, 2010
- .ME Unavailability Notice: June 5, 2010
- .ASIA Unavailability Notice: June 3, 2010
- 2012
- Digital Certificate Product Maintenance Notices
- System Maintenance Notices
- Domains Product Maintenance Notices
- Maintenance Notices
Customer Control Panel Guide
As a Proaxxs Advanced Technologies Customer you get your own Customer Control Panel [CCP], to Order and Manage your Domains. The CCP also provides a large amount of additional functionality. This guide will help you understand the various features accessible to you via your CCP.
Before you start with the guide you must have access to the CCP. Proaxxs Advanced Technologies has already sent you your Username, Password and access instructions for access to the CCP, upon sign up for our Services.